Frequently Asked Questions
Digital design allows mass customisation and personalisation meaning you are no longer limited to a single product available in just a few finger sizes.
Customizable Jewellery Process
- Features and Services
- Quality and Assurance
- Subscription and Support
- What if I need a repair or additional work on pieces made by JewelCounter?
- I may require just a polished mount, diamond, or gemstone from you. Is that possible?
- Im curious about your gemstones
- What are your lead times?
- My customer wants to order a bespoke piece rather than customize one of your current designs
- I have a store selling other categories of product and i am interested in adding fine jewellery to my assortment. I dont have any jewellery knowledge either.
- I just need castings or polished mounts and not really interested in a subscription service
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