FEATURES
Jewellery designers, retailers, and brands use us for a variety of services.
FEATURES
Jewellery designers, retailers, and brands use us for a variety of services.
Cad and production
Upload your design. We will make the cad and manufacture. You configure the materials. Shipped to your doorstep in less than 21 days.
Cad and production
Upload your design. We will make the cad and manufacture. You configure the materials. Shipped to your doorstep in less than 21 days.
Customer portal
Everything is managed online, no phone calls or emails are required. Cost estimator. Discussion platform. Customizer. Design Marketplace. Order tracker.
Customer portal
Everything is managed online, no phone calls or emails are required. Cost estimator. Discussion platform. Customizer. Design marketplace. Order tracker.
Raw materials
Lab grown diamonds, mined diamonds, 20+ gemstones in round, oval, cushion, and pear. 9k, 10k, 14k, 18k gold in pink, yellow, and white gold. Silver and platinum.
Raw materials
Lab grown diamonds, mined diamonds, 20+ gemstones in round, oval, cushion, and pear. 9k, 10k, 14k, 18k gold in pink, yellow, and white gold. Silver and platinum.
Social responsibility
100% recycled gold and silver, ethically sourced diamonds & gemstones, yoga on the shopfloor, team activities. We prioritize sustainability, social responsibility, and good governance.
Social responsibility
100% recycled gold and silver, ethically sourced diamonds & gemstones, yoga on the shopfloor, team activities. We prioritize sustainability, social responsibility, and good governance.
Techniques
Casting, wax setting and metal setting, metal textures and treatments, long lasting precious plating in pink and yellow. Two-tone, multi-tone assembly and components.
Techniques
Casting, wax setting and metal setting, metal textures and treatments, long lasting precious plating in pink and yellow. Two-tone, multi-tone assembly and components.
ASSOCIATIONS
ASSOCIATIONS
CUSTOMER TESTIMONIALS
See what some of our customers say
CUSTOMER
TESTIMONIALS
See what some of our customers say
Frequently Asked Questions (FAQ's)
Simply sign up and we will reach out to you for a quick online meeting. We will approve your business account within a few days. Get setup quickly, start trading immediately.
Upload your sketch/image/URL and we will send you 4 CAD views. Once approved, your design will be visible on our customizer where you can choose the metal, stone, ring size, and engraving. Add it to cart and checkout. You can also upload your own CAD files
When you place a bespoke order, choose between standard and exclusive. All exclusive designs are visible only to you on your account. We protect your Intellectual Property. Please ensure you upload designs where you own the IP or the design is generic.
You can customize and order every design, starting at just one piece. Place orders daily or weekly, as you sell. We manufacture polished mounts right through fully set pieces of fine jewellery.
We manufacture items at a starting at a wholesale price of 250, in USD, GBP, or EUR. Engagement rings, bridge or demi-fine jewellery, wedding bands, designer jewellery, and manufacturing for brands. All starting at a great price point.
Most shipments happen within 15 to 21 days, reaching your store in 3 weeks to 4 weeks, including hallmarking (UK) if you require it. You can track your daily order status online or contact our customer service team. If your item requires special gemstones, the lead times may be longer.
Your order is delivered direct to your address after we clear it through customs. We charge VAT / GST where applicable.
JewelCounter works with a leading global payment gateway. Just key in your company card details and checkout or pay via bank transfer separately. We do not have access to your card details.
Please contact our customer service team. We will do our best to accommodate your request, but once an order has progressed, it may not be possible to amend.
Because every order is customized, we do not accept commercial returns. If there is a manufacturing defect, we will repair it at no charge or find a solution to your satisfaction.
Production happens in India in our RJC certified factory that employs over 1,200 people. All 3D
printing, casting, plating, and refining happens in-house. Established in 1985, the company operates in the SEEPZ zone in Mumbai since 1991.
We use 100% recycled gold and silver. Our diamonds and gemstones are ethically sourced. We employ people only over 18 years and follow all labour laws in the countries we operate. The ladies’ toilets all have special disposal for hygiene products and our team does yoga every day!
We have a workshop near you for small jobs like setting, repairs, assembly, polishing, and plating. We will connect you with them for any additional work.
JewelCounter has produced over 25,000 bespoke and custom orders, and satisfied over 200 jewellery retailers, designers, and brands with their product needs. We are a versatile, reliable, and easy to work with vendor. And we have an amazing IT platform to manage your business.
